I have trouble logging in - help!
My email address isn’t recognized
If your email address is not recognized, we suggest double checking if you’ve used a different email address to sign up with, such as a work or a secondary email address.
I forgot my password
Not to worry, just request a password reset email and you’ll be emailed instructions. If you don’t receive an email, we suggest checking your spam or junk folder, in case it ended up in there. If it hasn’t, just contact us at [email protected] and we’ll be happy to help.
How do I cancel my deliveries?
You can cancel your deliveries from the Manage Subscriptions page. Click on 'Edit / Upgrade / Cancel' and you'll see the option to cancel. Then, click on ‘Cancel Box Subscription’ and simply follow the steps to cancel future orders. If you've already paid for your next order, that will be the final box you receive and no further charges will be made.
I have a different concern and would like to speak to someone
The easiest way to find an answer to your question is by visiting our help center. However, if you'd like to speak to someone, drop our lovely customer service toucanoos an email at [email protected] . They're a friendly bunch and they're always happy to help out.